Terms and conditions

Terms and conditions

...or the principles on the basis of which we operate...


Otoria PHU Mirosława Puk is the owner of the online shopping website www.natureandme.eu. The registered office of the company is at ul. Włodkowica 26A, 60-334 Poznań. Tax ID. number (NIP) 5951341890, Regon number: 300054914.

This store sells goods via the Internet. By placing an order, the client agrees to all provisions included herein.

All orders are placed via the order form on the store’s website www.natureandme.eu. It is necessary to include therein the delivery address and your contact details (first name, last name, street, postcode/zip code, city, telephone number, e-mail).

If any of the details you included in the order form are incomplete, untrue, or defective the Seller may withdraw from the contract of sale.

The acceptance of the order shall be confirmed by e-mail.

In the case of orders paid for via bank transfer, all orders are executed immediately after the payment is received on the account. In the case of orders paid for on delivery, the order is accepted for execution after the store has received the order confirmation. 

Under the Personally Identifiable Information Protection Act of August 29, 1997 and the Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) personal data is collected only for the purpose of order fulfilment and settlement and for financial reporting of the company. Personal data is confidential and shall not be disclosed to third parties.

OTORIA PHU Mirosława Puk is the personal data controller.

The indicated personal data will be available at the e-mail address: info@natureandme.eu; the persons to whom the data relate to also have the right to demand the rectification, erasure, or restriction of the processing of their personal data if they consider that this processing is defective.

Personal data shall be stored as separate files protected against unauthorised parties for the period of 5 years.

The person to whom the data relate has the right to lodge a complaint with the President of the Office for Personal Data Protection with the headquarters in Warsaw if he/she considers that the processing of such personal data is carried out incorrectly.

The prices of all goods are expressed in the Polish currency (PLN) and are gross prices which include VAT tax. The order includes shipping costs in the amount of PLN 13 for payment via bank transfer (as a prepayment) or PLN 16 for the payment on delivery. If the order exceeds PLN 150, the customer shall not pay the shipping fee. At the customer's request, we issue a VAT invoice for each order.